Managed Analytics & Ongoing Support
Datazeb provides ongoing support for organisations that need experienced BI, data engineering, automation, and AI capability without building every skill in-house.
Once analytics becomes part of everyday operations, the environment keeps changing. New KPIs appear, source systems change, users request new reports, refreshes fail, APIs evolve, and leadership asks new questions.
New dashboards, report enhancements, DAX, modelling, visual improvements, and performance optimisation.
New pipelines, database work, transformations, source onboarding, and data-quality fixes.
API maintenance, connector changes, new system integrations, and troubleshooting.
Power BI Service, workspaces, gateways, refreshes, access, RLS, deployment, and operational support.
Workflow maintenance, process improvements, alerts, scheduled tasks, and new automation opportunities.
Improvements to chatbots, RAG, agentic workflows, prompts, knowledge sources, and connected AI processes.
Investigate failed refreshes, data mismatches, slow reports, broken pipelines, or unexpected results.
Help prioritise the next reporting, data, automation, or AI improvements based on business need.
Engagement levels
All levels are proactive: monitoring and maintenance happen before users report a problem. Scope and pricing are agreed per engagement.
Level 1
A stable environment that needs someone accountable for it.
Level 2
Reporting that keeps changing with the business.
Level 3
A continuing roadmap without hiring a full team.
Related work
Healthcare & public sector · Middle East
National public health authority — National population, hospitals and primary care clinics
Health information sat in separate places: the national disease registries, the records of each clinic and hospital, and new digital services such as electronic sick leave.
What was built
Client names are withheld. Specific commercial metrics are not published for confidentiality.
A broader support model than a typical Power BI retainer
Many support arrangements fail because one vendor owns the dashboard, another owns the database, and nobody owns the integration between them. Datazeb can support the connected environment across: This reduces the number of hand-offs when an issue crosses multiple layers.
In detail
Where the engagement allows, Datazeb can help identify improvements before they become urgent. This shifts the relationship from reactive technical support toward continuous analytics improvement.
Before taking ongoing responsibility, Datazeb should map the current environment so support does not begin with assumptions. The output can become a shared operating picture for future support and improvement.
Analytics environments often become risky when critical knowledge exists only in one employee, contractor, or developer's head. A managed support relationship can improve continuity through:
Datazeb can work alongside BI developers, analysts, IT teams, operations teams, finance teams, or external technology partners. The goal can be to remove a backlog, provide deeper technical expertise, cover a capability gap, or accelerate delivery while internal staff retain ownership.
Commercial proposals can define: This creates confidence without overpromising.
FAQ
No. Datazeb can review and take over an existing environment where access, documentation, and technical conditions allow.
Yes. We can maintain, improve, troubleshoot, and extend existing Power BI environments.
Yes. Managed support can cover databases, integrations, pipelines, APIs, automation, and selected AI solutions in addition to BI.
Yes. Datazeb can operate as an extension of internal BI, IT, finance, operations, or analytics teams.
Yes. Monthly retained support is one engagement option. Dedicated capacity and project-plus-support models can also be considered.
Learn it yourself · Datazeb Training
Prefer to build the skills in-house? Live online Power BI courses taught by the same practitioners who deliver these projects.
training.datazeb.com
If your team needs ongoing BI development, data engineering, troubleshooting, integration support, automation, or specialist advice, Datazeb can provide flexible capability without the cost and complexity of building every skill internally.
